FOI request (FOI-101236007)
Missed bin/waste collections
Requested Thu 03 January 2019
Responded Mon 21 January 2019
Under the Freedom of Information Act 2000 I would like to request the following information from your council.
In each of the individual calendar years: 2014, 2015, 2016 2017 and 2018.
The total number of missed bin/waste collections, reported to your council in each of the individual calendar years requested.
For clarity I request that you provide me with the total number of missed bin /waste collections reported to your council for all types of waste collection. This is inclusive of household waste, garden waste and recyclable material collection.
I do not anticipate that my request for information will exceed Section 12 of the FOI Act, in terms of requiring the authority to spend more than 18 hours, or costing the authority in excess of £450, to gather the information that I have requested.
Please see below the total of missed collection reports for all recycling, refuse and garden waste for each year.
We have also divided this up into 'complete' and 'cancelled' so they are better reflected.
Completed means the contractor returned successfully and took the materials requested.
Cancelled means that missed collection was not valid and can be because of a variety of reasons such as (but not limited to); not presented at time of collection, contaminated, not presented upon return, obstruction to sacks/containers etc.
As per request, these are from the first of the calendar year (1 January) to end of December (31 December)
2014 Total: 1,346 Complete: 1,144 Cancelled: 201
2015 Total: 1,604 Complete: 1,365 Cancelled: 239
2016 Total: 1,937 Complete: 1,273 Cancelled: 664
2017 Total: 1,789 Complete: 670 Cancelled: 1,119 (figure checked and is correct)
2018 Total: 1,555 Complete: 1,090 Cancelled: 465
2014 Total: 2,144 Complete: 1,850 Cancelled: 293
2015 Total: 2,698 Complete: 2,341 Cancelled: 357
2016 Total: 2,655 Complete: 1,706 Cancelled: 949
2017 Total: 1,927 Complete: 696 Cancelled: 1,231 (figure checked and is correct)
2018 Total: 2,161 Complete: 1,573 Cancelled: 588
2014 Total: 875 Complete: 761 Cancelled: 113 2
015 Total: 1,138 Complete: 949 Cancelled: 189
2016 Total: 1,552 Complete: 979 Cancelled: 573 2
017 Total: 1,764 Complete: 596 Cancelled: 1,168 (figure checked and is correct)
2018 Total: 1,195 Complete: 694 Cancelled: 501
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