'Hastings is online' Wi-Fi network

Hastings has an outdoor Wi-Fi network along parts of the seafront and town centre that's fast, secure, and free to use for everyone.

If you are standing near to one of the Wi-Fi access points shown in the map below, try connecting to Hastings is Online with the password Hastings!

The network is available from a series of antennas shown in the map below. If you are close to one, just connect your phone, computer or science project!

• View Wi-Fi antennas interactive map

The idea of the network is to make Internet access available to everyone and encourage innovative uses that benefit our town. We're hoping you will use it for live streaming, "Internet of Things" projects and digital art, as well as just getting online!

The network allows you to freely connect your device, as long as you are within proximity of one of the network antennas. Unlike a lot of public Wi-Fi networks, it is encrypted with a password and your Internet traffic is separated from everyone else's for security. 

How do I get online?

1. When you are in proximity of an antenna, look for the 'Hastings is online' network under available Wi-Fi networks.

2. when prompted use the password: Hastings!

3. You are now online anywhere in proximity of an antenna, there is no maximum time limit on your connection

Terms and Conditions of use of the network:

Please read the terms and conditions below. Your use of the free Wi-Fi service constitutes your agreement to our terms and conditions.

Introduction

This service is provided by Hastings Borough Council. We are providing this service to support the educational and recreational needs of Hastings residents, visitors and other users.

We are providing this Wi-Fi service to you in accordance with our Privacy and Data Protection policies.

We are not obligated to provide this service, nor are we liable in any way if the service is unavailable.

Access

This service is available at a number 'hotspots' along Hastings seafront, from Rock-a-Nore to Warrior Square steps and Hastings town centre to the railway station as per the map shown above.

The Council reserves the right to withdraw access to the service for any individual who violates these terms and conditions.

Usage

We want you to enjoy using our free Wi-Fi service and get the most out of doing so.

You are fully responsible for all of the activities and communications that take place during your use of the service.

You must not engage in activities that are illegal or could be considered to be offensive, obscene, abusive or otherwise disturbing to other users. This includes any website that contains pornographic, sexist, racist or violent material. The Council may be obliged to notify the relevant authorities of any such activity.

You must not intentionally spread malicious software ('malware') such as viruses, worms, Trojan horses or other items of this nature.

You must not download, use or distribute copyrighted material without authorisation and proper payment.

You must not transmit data which has a clear potential to offend or otherwise disturb others. This includes the distribution of unsolicited advertising.

You must not view live television broadcasts originating in the United Kingdom via internet video streaming technologies. You can watch non-live content ('catch-up' or 'on-demand' services).

You must not attempt to gain unauthorised access to other computers or networks, including altering or circumventing any aspect of the free Wi-Fi service.

Availability

The service will be available 24 hours a day, 7 days a week.

You can connect to the 'Hastings is online' Wi-Fi network in the Wi-Fi zones as per the map above.

Wi-Fi connections should be compatible with most Wi-Fi enabled devices, but this cannot be guaranteed.

In times of heavy traffic, bandwidth will be fairly allocated among users. This may result in slower response time from websites and apps.

We cannot guarantee that our Wi-Fi will be compatible with all devices. We are not responsible for your device's or hardware's inability to use or access the Wi-Fi.

Cost

Use of the service is free of charge.

Assistance

Unfortunately we cannot provide any technical assistance in relation to your use of our Wi-Fi service.

Content and privacy

All access to the internet will be filtered to prevent access to inappropriate material.

We will not however put in place parental controls. Consequently material may still be accessible which is not appropriate for children. It is a parent or guardian's responsibility to monitor/manage their child's usage.

The reliability of the internet filtering mechanism that we use cannot be guaranteed its absolute reliability or appropriateness. We are not responsible if any unsuitable sites have not been blocked.

We will monitor the use of our Wi-Fi service, including: web sites visited, instant messaging and email usage. We will only use your data for statistical purposes or, when necessary, to pass onto authorities such as the police. We will however endeavour to respect your right to privacy at all times.

To maintain a secure, stable and fast service for all our users, the Council automatically restricts or prohibits certain internet-based activities and technologies, such as:

• multiplayer online gaming
• the file transfer protocol (FTP)
• file download/upload (according to size)
• peer-to-peer file sharing (e.g. BitTorrent).

We reserve the right to extend these restrictions at any time.

Risk, responsibility and safety

The Council assumes no liability for any loss or damage your property or your data may suffer as a result of using the service. Use of the service is entirely at your own risk.

We accept no responsibility for the quality, accuracy or availability of the information you access while using the service.

We are not responsible for goods, services, information or content that you obtain through the internet while using our Wi-Fi service.

When joining any public Wi-Fi network such as ours, we strongly recommended that you use a firewall and/or a VPN on your device. Please take care when transmitting confidential information such as credit card details over the Internet. More information about being secure online can be found at the Get Safe Online website.

You are solely responsible for the security of any data you choose to provide to web sites or otherwise transmit externally via the service. We cannot be held responsible for the privacy or security of your activities on the Wi-Fi, or for any losses resulting from sending confidential information over the Wi-Fi.

It is your responsibility to provide antivirus and malware protection for your device. We will not accept any liability for damage to your device due to use of inadequate security settings or due to your failure to protect your device by using the appropriate software. We are not responsible for any viruses or spyware which may be downloaded onto your device while using our Wi-Fi service.

Review and feedback

We welcome feedback. If you have any helpful suggestions about how we may improve the service, or you would like to make a complaint, please email at myhastings@hastings.gov.uk.