I have a problem paying my Business Rates
Business Rates payers
As you will be aware from the media, changes are being announced almost on a daily basis which will have an impact of what many of you will have to pay for 2020/21.
We are awaiting further details and an update from our software supplier so that we can implement the changes and send the affected customers amended bills.
This is a very challenging time and staff are doing all they can to get the right bills to you as quickly as possible and we would ask you to bear with us.
If you have any questions or concerns, please e-mail firstname.lastname@example.org, quoting your reference in the subject box at the top of the e-mail. Your reference normally begins with a 3 and is 13 digits long. eg (3000000049532)
Problems paying your bill
If you are having problems paying your Business Rates bill, always let us know as soon as possible by emailing us with details of your situation. If you don't let us know that you are having difficulty making regular payments, you may be charged further costs. We may be able to come to an arrangement that you can afford.
Changing your payment date
You can arrange with us to pay your Business Rates in weekly or fortnightly instalments for the current financial year. If you set up a Direct Debit you can pay on 1st, 15th or 23rd of the month.
If you are late paying your Business Rates bill, we will send you a reminder notice. If you do not bring the instalment or instalments up to date within seven days, you will be issued a Final Notice and will be required to pay the full amount you owe for the whole year.
If you do not make payment/s in accordance with the reminder notice, or we do not hear from you, you will be sent a Summons and incur a cost of £95.00. If you receive a Reminder Notice, Final Notice or Summons and are unable to pay, email us immediately to agree a suitable payment arrangement.
Unless the Summons is served incorrectly, we will not normally withdraw it. At the court hearing, which you have a right to attend (but you don't have to), we will apply for a Liability Order which will give us powers to collect the money you owe. You will incur a cost of £5.00 when we obtain the Liability Order, bringing the total in fees to £100.00.
Enforcement Agents (Bailiff) collections and committal proceedings
If all other attempts to reach a payment arrangement fail, we will pass the debt to our debt collection agency to collect.
You will incur further costs and charges and if the Enforcement Agents are unsuccessful, we can apply to the Magistrate's Court for committal proceedings. We can also commence proceedings to make you bankrupt. As a result of either of these courses of action, you will incur further costs and charges.
Fee structure for Enforcement Agents Stage Fixed fee Percentage fee Trigger Compliance fee £75.00 0% Enforcement Agent receives instruction Enforcement £235.00 7.5% of debt > £1,500 First attendance at relevant property Sale £111.00 7.5% of debt > £1,500 First attendance for purpose of transporting goods to place of sale
Please pay on time!
What happens if you don't pay your bill:
We are only required to send you one reminder notice in a financial year. If you pay late again you may be sent a final notice and lose your right to pay by instalments.
If you receive a final notice you must pay the full amount. If you are unable to pay in full you must contact us straight away so we can help you.
If you don't pay or contact us, we will issue a court summons.
If you get a court summons for non-payment, £95 of court costs will be added to your bill. You can pay in full to stop a Liability Order being granted.
You do not have to go to the Court unless you think the bill is not yours to pay.
Arrangement after a Liability Order has been granted at Court
An arrangement may be made after a liability order has been granted, subject to specific requirements.
If no payment arrangement has been agreed after liability order has been granted then the debt will be passed to the Council's external enforcement agent (Rossendales) after 7 days.
Rossendales will make contact to discuss your circumstances within 14 days from the date of the letter. No charge will apply at this stage. After 14 days, if you haven't made contact further enforcement action will be taken. This could mean an Enforcement Agent will visit you and fees will be charged in addition to the amount you owe.
Enforcement fees - Debt Collectors (Bailiffs)
- Compliance stage £75
- Enforcement stage (debt is less than or equal to £1500) £235
- Enforcement stage (debt is more than £1500) £235 + 7.5% of the debt value above £1500.
I have a problem paying my Business Rates