I want to pay my Business Rates
Expanded Retail Discount update
Following the government's announcement in the Spring Budget on 3 March 2021&, the level of Expanded Retail discount will change on 1 July 2021 from 100% to 66%.
All customers currently receiving Expanded Retail Discount will receive a new business rate bill showing the charge due for the remainder of the 2021/22 financial year. Instalments will be due on or after 01 July 2021, and will be detailed on your bill.
Customers previously paying business rates by direct debit may need to complete a new instruction; you can do this via a direct debit mandate.
The instalments on the new bill will state Direct Debit as the method of payment if an instruction is already in place.
The total level of relief available to a business is £2 million across all business sites. If your business will breach this cap you should send an e-mail to email@example.com and state the following:
- Business name
- Address of property
- Business rates account reference
- Date at which the expanded retail discount should end
If you have any query regarding the relief please send an e-mail to firstname.lastname@example.org.Pay business rates
You can pay your Business Rates online. You will need the account number listed on your bill.
Payment by Direct Debit
Most people pay their bill by Direct Debit, no more waiting in queues, writing cheques or worrying about finding the time to pay your bill. It is the most cost effective way to pay, so we can provide better services and facilities for local people.
We can offer our businesses the choice of paying their Non-Domestic Rates on the 1st, 15th or 23rd of the month by Direct Debit only.
Set up a Direct Debit
You can now set up your own Direct Debit using our online payments facility.
Please note: if the bank account you are using needs more than one person to authorise debits to it, you will still need to print out the Direct Debit request form (.pdf 108KB)
How to pay your Business Rates bill
Business Rates are usually paid by monthly instalments. Details of the instalments due are shown on your bill but you can pay the whole amount outstanding in one lump sum. If you choose to do that, your payment should be made within 14 days of receiving your bill.
You can arrange with us to pay your Business Rates in weekly or fortnightly instalments for the current financial year or you can set up a Direct Debit to be paid on the 1st, 15th or 23rd of the month.
You can also pay your annual bill 'half-yearly' in two instalments. If you choose to this payment option, the two payments must be made by 01 April and 01 September.
Other ways to pay
At a Post Office
You can pay your Business Rates bill at a Post Office by cash, cheque or debit card. Please make cheques payable to 'Post Office Ltd'
Pay at a Pay Point Outlet
Pay Point outlets only accept cash and are usually newsagents or convenience stores. They display the Pay Point logo on their premises.
When you have made a payment at a Pay Point, keep the receipt and keep your bill safe - you will need it to make your next payment. If you lose the bill or have any queries about using it please contact us.
Payment by telephone
You can pay your bill over the phone.
Our new convenient automated service is available 24 hours a day, 7 days a week, so you can make your payment by phone at any time.
Please have your bill and debit card (Maestro, Visa, Visa Electron, Solo, Credit Card) ready before you call.
Full details are explained by the automated service but if you experience any difficulties please contact us on the number shown on the front of your bill.
Call our automated telephone payment service on: 01424 451081.
Payment by standing order
If you would still prefer to pay by standing order, you must give your Bank or Building Society the following information:
- Your Business Rates Account Reference (shown on your bill)
- Details of instalment amounts and the dates they are due (also shown on your bill). Please remember to allow 5 working days for the payments to reach our account.
- Instructions to make payments to Hastings Borough Council as follows:
For Bank and Building Society standing orders:
To: Lloyds Bank
17 Wellington Place
Sort Code: 30-97-66
Hastings Borough Council General Account Number: 45633660
If you are having difficulty in paying your Business Rates, please call us on 01424 451081.
Changes of address, discounts etc
Please remember that your bill assumes that your circumstances will remain the same for the whole of the financial year up to the end of March. If you move, please tell us by completing our online 'moving home form'.