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A to Z of services
A to Z Index of Services
A | B | C | D | E | F | G | H | I | J | K | L | M
N | O | P | Q | R | S | T | U | V | W | X | Y | Z
This index provides a quick reference to local services provided by Hastings Borough Council.
For services provided by other local authorities in East Sussex, including East Sussex County Council, please use the Search East Sussex service.
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A
Abandoned and Untaxed Vehicles
Hastings Borough Council is responsible for the clamping and removal of untaxed and abandoned vehicles from the streets and open spaces of Hastings and St Leonards.
Telephone: 01424 451070
e-Mail: abandoned-untaxedvehicles@hastings.gov.uk
Web: www.hastings.gov.uk/abandoned_vehicles
Location: Aquila House
Accident Reporting and Investigation - see Health and Safety
Advertisement Control
Most outdoor advertisements require permission or advertisement consent. If an advertisement is erected without permission enforcement action may be taken.
Telephone: 01424 451090
e-Mail: planadmin@hastings.gov.uk
Location: Aquila House
Allotments
Hastings Borough Council manages 600 allotment plots spread over 30 acres on twelve sites.
Telephone: 01424 451050
e-Mail: allotments@hastings.gov.uk
Web: www.hastings.gov.uk/community_living/places_spaces_facilities/allotments_parks_beaches/allotments/
Location: Aquila House
Amusements with Prizes Licensing - see Licensing
Animal Boarding Licensing - see Licensing
Animal Welfare Charter
Our Animal Welfare Charter recognises that all animals are sentient creatures, capable of enjoying a state of well being and equally capable of suffering.
Telephone: 01424 451042
Web: www.hastings.gov.uk/environment_planning/animals_pests/animal_welfare_charter
Location: Aquila House
Arboriculture
Matters relating to tree care including advice, inspection and preservation orders.
Telephone: 01424 451147
e-Mail: arboriculture@hastings.gov.uk
e-Mail: tpo@hastings.gov.uk (Tree Preservation Orders)
Web: www.hastings.gov.uk/environment_planning/planning/info_advice/conservation
Location: Aquila House
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B
Beach and Foreshore
Hastings Borough Council maintains the beach and foreshore and is committed to protecting this natural environment for wildlife, residents and visitors.
Telephone: 01424 427025
e-Mail: foreshore@hastings.gov.uk
Web: www.hastings.gov.uk/community_living/places_spaces_facilities/allotments_parks_beaches/beaches/
Location: Aquila House
Benefits
Housing Benefit and Council Tax Benefit are available to help people pay their rent and Council Tax.
Telephone: 01424 451080
Telephone: 01424 451082 (Benefit Fraud Hotline)
Fax: 01424 451541
e-Mail: overpayments@hastings.gov.uk (Overpayments)
e-Mail: fraud@hastings.gov.uk (Benefits Fraud Investigation)
e-Mail: benefits@hastings.gov.uk (Housing and Council Tax Benefit)
Web: www.hastings.gov.uk/housing_tax_benefits/help_housing_tax/claiming_housing_benefit (Council Tax Benefit)
Location: Aquila House
Building Control
Building Control is the inspection of building work to check for compliance with building regulations.
Building Control also deals with demolition of buildings and dangerous structures.
Telephone: 01424 787680
Fax: 01424 787657
e-Mail: buildingcontrol@rother.gov.uk (Rother District Council)
Web: www.rother.gov.uk/article/362/Building-Control
Location: Rother District Council
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C
Camping Site Licensing - see Licensing
Car Parking - Orange/Blue Badges - see Parking Services
Caravan Site Licensing - see Licensing
Cemetery and Crematorium
Burial and cremation within the town.
Telephone: 01424 451057
Fax: 01424 451368
e-Mail: cemandcrem@hastings.gov.uk
Web: www.hastings.gov.uk/community_living/cemetery_crematorium/
Location: Hastings Cemetery and Crematorium
Cliff Railways
The council operates funicular cliff railways on the East and West Cliffs above Hastings Old Town.
Telephone: 01424 446104
e-Mail: westhill@hastings.gov.uk (West Hill lift)
e-Mail: easthill@hastings.gov.uk (East Hill lift)
Web: www.visit1066country.com/site/attractions/cliff-railways-p411571
Club Premises Certification - see Licensing
Coastal Protection
Hastings has approximately 12km of coastline and has powers under the Coast Protection Act 1949 to carry out works to protect the coast from erosion.
Telephone: 01424 451138
e-Mail: coastal@hastings.gov.uk
Web: www.hastings.gov.uk/environment_planning/planning/info_advice/conservation/coastal_flood
Location: Aquila House
Committee Administration
Provides administration facilities and support for the elected representatives.
Telephone: 01424 451717
e-Mail: committee_admin@hastings.gov.uk
Web: www.hastings.gov.uk/decisions_democracy/council_meetings
Location: Aquila House
Hastings Borough Council supports the voluntary and community sector with grant aid funding.
Telephone: 01424 451855
e-Mail: communitygrants@hastings.gov.uk
Web: www.hastings.gov.uk/decisions_democracy/our_partners/community_partnerships/#community_partnership_fund
Location: Aquila House
Increasing opportunities to influence Council services for young people, black and ethnic minority communities and other disengaged groups.
Telephone: 01424 451045
e-Mail: communitypartnership@hastings.gov.uk
Web: www.hastings.gov.uk/decisions_democracy/our_partners/community_partnerships
Location: Aquila House
Hastings Borough Council is one of seven statutory partners in the Safer Hastings Partnership. Current priorities include violence crime, hate crime, domestic violence and anti social behaviour.
Issues like noise nuisance, dog fouling and fly tipping can be reported to the council.
Telephone: 01424 451079 (Noise nuisance)
Freephone: 0800 555 111 (Crimestoppers)
e-Mail: communitysafety@hastings.gov.uk
Web: www.hastings.gov.uk/environment_planning/safer_hastings
Location: Aquila House
A comprehensive list of Community Venues and the services they offer.
Telephone: 01424 451105
e-Mail: communitypartnership@hastings.gov.uk
Web: www.hastings.gov.uk/community_living/places_spaces_facilities/community_venues
Location: Aquila House
Concessionary Bus Fares
A bus permit offering concessionary half fare travel is available to permanent residents in the Borough.
Telephone: 01424 451111
Web: www.hastings.gov.uk/community_living/transport_parking/free_bus_travel
Location: Hastings Information Centre
Conservation and Design
All new developments in building and landscape design services should meet all the relevant practical design considerations, respect their surroundings and not damage the environment.
The term Listed Building refers to a building or other structure officially designated as being of special architectural, historical or cultural significance. A listed building may not be demolished, extended or altered without special permission being granted by the local planning authority.
Telephone: 01424 783272 (Listed Buildings)
Telephone: 01424 451092
e-Mail: conservation@hastings.gov.uk
Web: www.hastings.gov.uk/environment_planning/planning/info_advice/conservation
Location: Aquila House
Constitution of the Council
The Constitution sets out how the Council operates, how decisions are made and the procedures which are followed to ensure that these are efficient, transparent and accountable to local people. Some of these processes are required by the law, while others are a matter for the Council to choose.
Telephone: 01424 451718
Fax: 01424 451743
e-Mail: democraticservices@hastings.gov.uk
Web: www.hastings.gov.uk/decisions_democracy/how_we_make_decisions/constitution_committees/constitution
Location: Aquila House
Consultation
The Council undertakes a range of consultations to ensure that where appropriate, local residents can help shape services that the Council provides on their behalf.
Telephone: 01424 451485
e-Mail: consultation@hastings.gov.uk
Web: www.hastings.gov.uk/decisions_democracy/voting_petitioning_having_your_say/current_consultation/
Location: Aquila House
Council Tax Benefit - see Benefits
Customer Care and Complaints
Contact us if you think the Council has not done something it should have, done something wrong, taken too long to do something, been unfair or acted inappropriately.
Telephone: 01424 451479
e-Mail: commentsandcomplaints@hastings.gov.uk
Web: www.hastings.gov.uk/using_this_site/contact/how_complain
Web: www.hastings.gov.uk/using_this_site/contact/standards_service (Standards of service you can expect from us)
Location: Hastings Town Hall
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D
Dangerous Animal Licensing - see Licensing
Dangerous Structures
Hastings Borough Council has powers that enable it to deal with Dangerous Structures. The Council will take action where deemed appropriate to ensure public safety.
Telephone: 01424 451091
e-Mail: bldgcontrol@hastings.gov.uk
Web: www.hastings.gov.uk/environment_planning/land_buildings/building_control/dangerous/
Location: Aquila House
Data Protection
The handling of Subject Access Requests under data protection legislation.
Telephone: 01424 451409
e-Mail: informationofficer@hastings.gov.uk
Web: www.hastings.gov.uk/using_this_site/standards/data_protection
Location: Aquila House
Derelict Buildings
The Council ensures that empty buildings are not open to unauthorised access or present a danger to public health.
Telephone: 01424 783255
e-Mail: enforcement@hastings.gov.uk
Web: www.hastings.gov.uk/environment_planning/planning/planning_enforcement#section
Location: Aquila House
Development Control
Development Control is the process of determining planning applications submitted by individuals and commercial developers.
Telephone: 01424 451090
e-Mail: dcenquiries@hastings.gov.uk
Web: www.hastings.gov.uk/environment_planning/planning/info_advice/planning_dev_control_explained
Location: Aquila House
Dog Breeding Licensing - see Licensing
Dogs (Lost and Stray) - see Stray Dogs
Driver Licensing (Taxis and Minicabs) - see Licensing
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E
Economic Development
Local initiatives to support regeneration in Hastings and St Leonards.
Telephone: 01424 451095
e-Mail: regeneration@hastings.gov.uk (Regeneration)
e-Mail: economicdevelopment@hastings.gov.uk (Economic Development)
Location: Aquila House
Electoral Services
Electoral Services is responsible for managing elections and referendums on behalf of the Returning Officer, as well as electoral registration, including undertaking an annual canvass of all households in the borough, and publishing the full and edited versions of the electoral register each year
Telephone: 01424 451087
e-Mail: electoralservices@hastings.gov.uk
Web: www.hastings.gov.uk/decisions_democracy/voting_petitioning_having_your_say/elections_voting/
Web: www.hastings.gov.uk//decisions_democracy/voting_petitioning_having_your_say/register_vote/
Location: Aquila House
Emergency Planning
Hastings Borough Council's Emergency Planning Service is linked up with all of the other 14 Local Authorities across the whole of Sussex to create a cross-Sussex support network in the event of an Sussex County Emergency.
Telephone: 01424 783226
Telephone: 01424 451999 (emergency out of hours number)
e-Mail: emergencyplanning@hastings.gov.uk
Web: www.hastings.gov.uk/environment_planning/safer_hastings/emergencies
Location: Aquila House
Empty Homes
The Empty Homes Strategy is a range of initiatives aimed at bringing empty privately owned homes across the Borough back into use.
Freephone: 0800 085 8967
e-Mail: emptyhomes@hastings.gov.uk
Web: www.hastings.gov.uk/housing_tax_benefits/improving_homes/empty_homes
Location: Aquila House
Environmental Protection
Enforcement of excessive noise, air pollution including bonfires and environmental pollution, contaminated land, and defective drainage other than those enforced by Southern Water.
Telephone: 01424 451079
Fax: 01424 451133
e-Mail: envprotection@hastings.gov.uk
Web: www.hastings.gov.uk/environment_planning/pollution_noise_drainage/
Web: www.hastings.gov.uk/environment_planning/cleaner_hastings/seawaterquality/ (Sea Bathing Water Quality)
Location: Aquila House
Equal Opportunities (Personnel) - see Personnel Services
Estates Management
Responsibility for council owned land and premises.
Council property offered for commercial use.
Telephone: 01424 451085
Fax: 01424 451515
e-Mail: estates@hastings.gov.uk
Web: www.hastings.gov.uk/business_jobs/estates
Web: www.hastings.gov.uk/environment_planning/land_buildings/council_land_premises (Council Owned Land and Premises)
Location: Aquila House
Exotic Animal Licensing - see Licensing
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F
Financial Management
Management of the Council's accounts, cash collection, financial asset management, banking and insurance.
Telephone: 01424 451539
Fax: 01424 451515
e-Mail: accountancy@hastings.gov.uk
Web: www.hastings.gov.uk/decisions_democracy/transparency/budgets_finance/
Location: Aquila House
Food Hygiene and Safety
The Council will investigate complaints about food sold within the Borough to protect public health and ensure that food and food packaging meets the relevant legal standards.
Telephone: 01424 451078
e-Mail: foodsafety@hastings.gov.uk
e-Mail: sfbb@hastings.gov.uk (Safer Food, Better Business)
Web: www.hastings.gov.uk/environment_planning/health_safety_hygiene/food (Food Hygiene and Safety)
Web: www.hastings.gov.uk/foodsafety/safer_food.aspx (Safer Food, Better Business)
Web: www.hastings.gov.uk/environment_planning/health_safety_hygiene/ (Infectious diseases)
Location: Aquila House
Forward Plan of Key Decisions
The Council is required to publish a Forward Plan of all key Cabinet decisions to be taken in the following four months.
Telephone: 01424 451718
Fax: 01424 451743
e-Mail: democraticservices@hastings.gov.uk
Web: www.hastings.gov.uk/decisions_democracy/how_we_make_decisions/forward_plan_cabinet_decisions
Location: Aquila House
Fraud Investigation
Hastings Borough Council is committed to the proper accountability of public funds and condemns fraud and corruption in public life. Any fraudulent or corrupt act may inflict great damage on the Council in terms of both finance and reputation.
Telephone: 01424 451082
e-Mail: fraud@hastings.gov.uk
Web: www.hastings.gov.uk/decisions_democracy/transparency/help_fight_fraud
Location: Aquila House
Freedom of Information
The handling of requests for information under Freedom of Information legislation.
Responsibility for the council's Publication Scheme.
Telephone: 01424 451722
e-Mail: informationofficer@hastings.gov.uk
Web: www.hastings.gov.uk/decisions_democracy/transparency/freedom_of_information
Location: Hastings Town Hall
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G
Gambling Licensing - see Licensing
Gaming Machines Licensing - see Licensing
Grass Cutting (Parks and Open Spaces) - see Grounds Maintenance
Grey Squirrels (Urban) - see Pest Control
Grounds Maintenance
Hastings Borough Council manages all Council owned open space within the Borough. A range of improvements has been made to the way open space is now managed and sustainability is now a key priority.
Telephone: 01424 451050
e-Mail: leisureadmin@hastings.gov.uk
Web: www.hastings.gov.uk/community_living/places_spaces_facilities/open_space/rangers_arboriculture_grounds/
Location: Aquila House
Gulls (Roof Nesting) - see Pest Control
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H
Hackney Carriage Licences - see Licensing
Hastings Borough Council General Enquiries
General enquiries to the Council.
Telephone: 01424 451066
Fax: 01424 451186
e-Mail: hbc@hastings.gov.uk
Location: Hastings Town Hall
Hastings Country Park
Hastings Country Park lies to the east of the town with over 267 hectares of ancient woodland, heathland and grassland together with 3 miles (5km) of dramatic cliffs and coastline. Most of the park has been designated a Special Area of Conservation, a Site of Special Scientific Interest and is a proposed Local Nature Reserve.
Telephone: 01424 813225 (Warren Cottage)
Telephone: 01424 451050 (Main Office)
e-Mail: countrypark@hastings.gov.uk
Web: www.hastings.gov.uk/community_living/places_spaces_facilities/open_space/countryside/hcp_nature
Location: Hastings Country Park
Hastings Local Strategic Partnership
The Local Strategic Partnership is a partnership of public agencies, business, voluntary and community sectors working together for the benefit of local people.
e-Mail: lsp_coordinator@hastings.gov.uk
Web: www.hastings.gov.uk/decisions_democracy/our_partners/local_strategic_partnership
Location: Aquila House
Hastings Sanctuary Service - see Housing Advice
Health and Safety
All Employers with five or more employees are required by Law to provide a written document detailing the business's or organisation's general policy for health and safety and the organisation and arrangements for carrying out the policy.
Telephone: 01424 451078
e-Mail: healthandsafety@hastings.gov.uk
Web: www.hastings.gov.uk/environment_planning/health_safety_hygiene/health_safety
Location: Aquila House
Herring Gulls (Roof Nesting) - see Pest Control
Highways Management
There are over 209 miles of carriageway and approximately 400 mile of footways and footpaths throughout Hastings and St Leonards on Sea.
Responsibility for ensuring that the network is maintained in a safe condition for all users.
Highways are also responsible for Street Naming and Numbering.
Telephone: 01424 783346 (Footpaths)
Telephone: 01424 451041
e-Mail: highways@hastings.gov.uk
Web: www.hastings.gov.uk/community_living/county_council_services/highways
Location: Aquila House
Historic Buildings Grants (Conservation Areas) - see Conservation and Design
Home Improvement Grants - see Housing Grants
Home Redecoration Grants - see Housing Grants
House to House Collection Licensing - see Licensing
Houses in Multiple Occupation
The Council has powers to ensure that legal standards of management in respect of houses in multiple occupation are maintained to ensure the health and safety of those who live there.
Telephone: 01424 451099
e-Mail: hmoteam@hastings.gov.uk
Web: www.hastings.gov.uk/housing_tax_benefits/improving_homes/houses_multiple_occupation
Location: Aquila House
Housing - Public Health
This service ensures that comprehensive housing and public health advice is delivered to all residents and property owners in Hastings and St Leonards, as well as making sure public health and housing statutes are obeyed where appropriate.
Telephone: 01424 451100
e-Mail: housingadmin@hastings.gov.uk
Location: Aquila House
Housing Advice
Helping people who are having problems with their existing accommodation and helping people feel safe in their homes.
Telephone: 01424 451100
e-Mail: housingadvice@hastings.gov.uk
e-Mail: sanctuary@hastings.gov.uk
Web: www.hastings.gov.uk/housing_tax_benefits/help_housing_tax/housing_advice
Location: Aquila House
Housing Benefit - see Benefits
Housing Grants
There is a wide range of grants and advice available for landlords, householders and businesses.
Freephone: 0800 085 8967
e-Mail: housinggrants@hastings.gov.uk
Web: www.hastings.gov.uk/housing_tax_benefits/improving_homes/housing_grants
Location: Aquila House
Housing Renewal
The role of Housing Renewal is to improve the town's housing with particular emphasis on privately rented homes, empty homes and concentrations of unfit properties.
Telephone: 01424 451335
Telephone: 01424 451342 (Migrant Community Support)
e-Mail: housingadmin@hastings.gov.uk
e-Mail: migrantcommunitysupport@hastings.gov.uk (Migrant Community Support)
Web: www.hastings.gov.uk/housing_tax_benefits/improving_homes/housing_renewal
Location: Aquila House
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I
Information Centres
The award winning, internationally acclaimed Hastings Information Centre, Priory Meadow, Queen's Road together with its twin in the Old Town Museum provide invaluable services for residents and visitors.
Telephone: 01424 451111
Fax: 01424 451186
e-Mail: hic@hastings.gov.uk
Web: www.hastings.gov.uk/community_living/hic
Location: Hastings Information Centre
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J
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K
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L
Licensing
Responsibility for all licensing within the borough, including taxis and the implementation of the Licensing Act 2003.
Telephone: 01424 451042
e-Mail: licensing@hastings.gov.uk
Web: www.hastings.gov.uk/environment_planning/licensing/
Location: Aquila House
Local Development Framework - see Planning Policy
Local Housing Allowance - see Benefits
Local Land and Property Gazetteer
The aim of the Local Land and Property Gazetteer (LLPG) is to rationalise information across the authority so that any reference to a piece of land or property is the same or if different names exist, it can be established that it is the same place.
Telephone: 01424 783260
e-Mail: llpg@hastings.gov.uk
Web: www.hastings.gov.uk/environment_planning/land_buildings/llpg
Location: Corporate Archive
Local Land Charges
A Local Land Charge Search should be carried out when a property or piece of land is being purchased, leased or valued to find out if there are any matters affecting the land.
Telephone: 01424 451093
e-Mail: landchar@hastings.gov.uk
Web: www.hastings.gov.uk/environment_planning/land_buildings/land_charges
Location: Corporate Archive
Lottery Licensing - see Licensing
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M
Marketing and Communications
Public Relations.
Maintenance of the Council's corporate style.
Media protocols.
Promotion of Hastings to visitors.
Filming liaison.
Stade Masterplan and Jerwood Gallery.
Telephone: 01424 451118 (Promotion of Hastings)
Telephone: 01424 451065 (Public Relations and Marketing)
Telephone: 01424 451101 (Film liaison)
Fax: 01424 451191
e-Mail: filming@hastings.gov.uk (Film Liaison)
e-Mail: stadeimprovements@hastings.gov.uk (Stade Masterplan and Jerwood Gallery)
e-Mail: communications@hastings.gov.uk (Marketing and Communications)
Web: www.hastings.gov.uk/decisions_democracy/press_media (Media and Publicity Protocols)
Web: www.visit1066country.com (Film liaison)
Location: Hastings Town Hall
Mayor's Office
Responsible for Mayoral engagements.
Telephone: 01424 451069
e-Mail: mayor@hastings.gov.uk
Web: www.hastings.gov.uk/decisions_democracy/councillors_representatives/your_mayor
Location: Hastings Town Hall
Members Clubs Licensing - see Licensing
Meteorological Services
The Borough Meteorologist takes a twice daily record of weather parameters which are displayed in a kiosk on the seafront then subsequently transferred to the Met Office and Environment Agency each month.
Telephone: 01424 431818
Web: www.hastings.gov.uk/environment_planning/meteorological/
Migrant Community Support - see Housing Renewal
Minicab Licences - see Licensing
Museums and Art Gallery
The Hastings Museums and Art Gallery contain a rich mixture of displays relating to local themes and the culture of other lands.
Telephone: 01424 451052
Fax: 01424 451165
e-Mail: museum@hastings.gov.uk (Hastings Museum and Art Gallery)
e-Mail: oldtownmuseum@hastings.gov.uk (Old Town Hall Museum)
Web: www.hmag.org.uk
Location: Hastings Museum and Art Gallery
Location: Old Town Museum
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N
Nature Conservation
Hastings Borough Council takes a pro-active approach to Nature Conservation and Ecology.
Hastings has a range of spectacular nature areas and wildlife. The Town has 7 Local Nature Reserves, 3 Sites of Special Scientific Interest, Hastings Country Park and is responsible for Farm Management within the Country Park.
Telephone: 01424 451107
e-Mail: ecologist@hastings.gov.uk
Web: www.hastings.gov.uk/community_living/places_spaces_facilities/allotments_parks_beaches/countryside/countryside_nature/
Location: Aquila House
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O
Online Payments
Online Payment facility for paying Council Tax, non-Domestic Rates and general invoices.
Web: www.hastings.gov.uk/doitonline/pay
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P
Parking Services
Dealing with all aspects of on-street and off-street parking within the borough, including the clamping and removal of untaxed and/or abandoned vehicles.
Opening times: Monday to Friday: 8:45am - 4.45pm. Please note that we close at 4.15pm on Fridays and open at 10.00am on the first Wednesday of each month, to allow for staff training
Telephone: 01424 451070
e-Mail: parking@hastings.gov.uk
e-Mail: abandoned-untaxedvehicles@hastings.gov.uk (Abandoned and Untaxed Vehicles)
Web: www.hastings.gov.uk/community_living/transport_parking/parking
Location: Aquila House
Parks and Open Spaces
Maintaining a wide variety of open spaces and formal parks within the Borough.
Telephone: 01424 451050
e-Mail: parks@hastings.gov.uk
Web: www.hastings.gov.uk/community_living/places_spaces_facilities/allotments_parks_beaches/
Location: Aquila House
Personal Licences - see Licensing
Personnel Services
Responsibility for all Personnel matters, including job opportunities, equalities and equal opportunities.
Telephone: 01424 451061 (Personnel Enquiries)
Telephone: 01424 451060 (Recruitment)
Fax: 01424 451769
e-Mail: equalitiesofficer@hastings.gov.uk (Equalities)
e-Mail: recruitment@hastings.gov.uk (Job Opportunities)
Web: www.hastings.gov.uk/decisions_democracy/transparency/equalities (Equalities)
Web: www.hastings.gov.uk/business_jobs/work_for_us (Job Opportunities)
Location: Hastings Town Hall
Pest Control
Hastings Borough Council offers a pest control service for the treatment of rats, mice, wasp nests, fleas, cock roaches and bed bugs.
Telephone: 01424 451079
e-Mail: envprotection@hastings.gov.uk (Environmental Protection)
Web: www.hastings.gov.uk/environment_planning/animals_pests
Location: Aquila House
Pet Shops Licensing - see Licensing
Planning Enforcement
Enforcement of planning matters.
Telephone: 01424 451090
e-Mail: enforcement@hastings.gov.uk
Web: www.hastings.gov.uk/environment_planning/planning/planning_enforcement
Location: Aquila House
Planning Policy
The Council's policies for the control of development in the Borough, proposals for the development and use of land, and allocating land for specific purposes.
Telephone: 01424 451098
e-Mail: fplanning@hastings.gov.uk
Web: www.hastings.gov.uk/environment_planning/planning/hastings_local_plan (Hastings Local Plan)
Web: www.hastings.gov.uk/environment_planning/planning/local_development_framework (Hastings Local Development Framework)
Location: Aquila House
Play Development
Promotion of Play Events throughout the town.
Telephone: 01424 451452
e-Mail: communityadmin@hastings.gov.uk (Community Administration)
Web: www.hastings.gov.uk//community_living/sports_recreation/play/
Location: Aquila House
Pleasure Boats Licensing - see Licensing
Supporting the development, co-ordination and implementation of corporate policy to ensure the Council fulfils its responsibilities.
All local authorities are required to produce an annual Corporate Plan setting out work plans for the forthcoming financial year so the public can judge how well it performs.
Telephone: 01424 451463
e-Mail: policyperformance@hastings.gov.uk (Policy and Performance)
Web: www.hastings.gov.uk/decisions_democracy/how_we_make_decisions/ (Strategies and Plans)
Location: Aquila House
Premises Licensing - see Licensing
Private Hire Licences - see Licensing
Procurement
Hastings Borough Council is one of the biggest employers in East Sussex and spends about £23m every year on works, goods and services.
the authority is required to seek best value in its purchasing, procurement and contracting, but it also wants to use its purchasing power to pursue its environmental agenda, equal opportunities, and to support the growth of local firms.
Telephone: 01424 451504
e-Mail: doingbusiness@hastings.gov.uk
Web: www.hastings.gov.uk/business_jobs/doing_business_council (Doing Business with the Council)
Location: Aquila House
Public Art
Encouraging and enabling public art in Hastings
Telephone: 01424 451790
e-Mail: publicart@hastings.gov.uk
Web: www.hastings.gov.uk/environment_planning/planning/info_advice/public_art
Location: Aquila House
Public Conveniences
Maintenance and cleaning of public conveniences.
Telephone: 01424 451077
e-Mail: refuseandrecycling@hastings.gov.uk
Web: www.hastings.gov.uk/community_living/places_spaces_facilities/public_toilets
Location: Aquila House
Public Entertainment Licensing - see Licensing
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Ranger Service
The Ranger Services is responsible for wildlife conservation, and providing a safe and enjoyable environment for all in the parks and open spaces of Hastings.
Telephone: 01424 451050
e-Mail: rangers@hastings.gov.uk
Web: www.hastings.gov.uk/community_living/places_spaces_facilities/allotments_parks_beaches/rangers_arboriculture_grounds/
Location: Aquila House
Refuse and Recycling
Refuse, Recycling and Bulky Waste collection.
The operation of 'bring' sites and recycling centres.
Waste reduction and recycling initiatives.
The Twin Bin Scheme.
The Garden Waste Recycling Scheme.
Telephone: 01424 451077
e-Mail: refuseandrecycling@hastings.gov.uk
Web: www.hastings.gov.uk/environment_planning/cleaner_hastings/rubbish_recycle
Location: Bulverhythe Depot
Revenue Services
The collection of Council Tax (bills, payments and banding advice) and Business Rates.
The handling of payments against General Invoices.
Telephone: 01424 451081 (Council Tax and Business Rates bills and payments)
Telephone: 01424 451509 (General Invoices payments)
Fax: 01424 451541
e-Mail: businessrates@hastings.gov.uk (Business Rates)
e-Mail: counciltax@hastings.gov.uk (Council Tax)
e-Mail: debtors@hastings.gov.uk (General Invoices payments)
Web: www.hastings.gov.uk/housing_tax_benefits/council_tax (Council Tax)
Web: www.hastings.gov.uk/business_jobs/business_rates (Business Rates)
Web: www.hastings.gov.uk/doitonline/pay (Online Payments)
Location: Aquila House
Riding Establishment Licensing - see Licensing
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Hastings Borough Council is one of six principal partners in the Safer Hastings Partnership which has focus groups tackling burglary, car crime, violent crime, drug and substance misuse, domestic violence and anti-social behaviour across the town.
Freephone: 0800 555 111 (Crimestoppers)
e-Mail: antisocialbehaviour@hastings.gov.uk
Web: www.hastings.gov.uk/environment_planning/safer_hastings/safer_hastings/ (Community Safety)
Web: www.hastings.gov.uk/crimedisorder_strategy (Crime and Disorder Strategy)
Scrap Metal Dealing Licensing - see Licensing
Sex Establishments Licensing - see Licensing
Sports and Recreation
Our Summerfields, Hillcrest and Falaise sport and leisure centres offer a wide range of facilities to residents and visitors.
There are also sports pitches and courts in our parks, gardens and recreation grounds which are available for booking. People with disabilities are advised to discuss their particular needs prior to booking.
The Active Hastings programme offers opportunities to help local people become more physically active, from walking to sports.
Telephone: 01424 451334 (Sports Bookings)
Telephone: 01424 451051 (Active Hastings)
e-Mail: sportsdevelopment@hastings.gov.uk
Web: www.hastings.gov.uk/community_living/sports_recreation
Location: Aquila House
Squirrels (Urban Grey) - see Pest Control
Stray Dogs
A service providing for collection and detention of stray dogs. This contracted-out service is provided by Animal Wardens Limited, on behalf of Hastings Borough Council.
Telephone: 0845 241 7253 (Animal Wardens Limited)
Web: www.hastings.gov.uk/environment_planning/cleaner_hastings/dogs/
Location: Aquila House
Street Care and Cleaning
The Council is responsible for the sweeping of streets and removal of litter. Hastings streets are divided into zones, depending on the volume of traffic using the streets each day. The more frequently the road is used, the more often it will be swept.
Telephone: 01424 451077
e-Mail: refuseandrecycling@hastings.gov.uk
Web: www.hastings.gov.uk/environment_planning/cleaner_hastings/street_care
Location: Aquila House
Street Collection Licensing - see Licensing
Street Trading Licensing - see Licensing
Street Wardens
The Street Warden team investigate incidences of dog fouling, littering, fly posting, fly tipping, graffiti, dog attacks and dog control issues, dogs off leads, dog exclusions areas and dog control order queries.
Telephone: 01424 451077
e-Mail: streetwardens@hastings.gov.uk
Location: Bulverhythe Depot
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Taxi Licensing - see Licensing
Temporary Event Notices - see Licensing
Travellers and Gypsies
The nearest official transit site to Hastings is at Southerham on the A27 near Lewes. There are no permanent sites for Travellers or Gypsies in Hastings.
Telephone: 01424 451050
e-Mail: travellers@hastings.gov.uk
Web: www.hastings.gov.uk/environment_planning/land_buildings/traveller_sites
Location: Aquila House
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Unoccupied Houses - see Empty Homes
Urban Grey Squirrels - see Pest Control
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Wild Animal Licensing - see Licensing
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Zoo Licensing - see Licensing
