This page contains the following information about Bulky Waste collections:
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Hastings residents can use our special collection service for bulky items such as furniture and white goods. We will collect up to three bulky items from your doorstep and dispose of them responsibly for £15.
Please contact Hastings Information Centre to arrange a collection.
You will need to tell us which day you would prefer for collection and remember to ask for help moving the items if you need it. We regret that this service is not available to landlords or businesses.
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For up to three items the cost is £15. For up to six items the cost is £30.
Use the online form, telephone 01424 451077 or visit Hastings Information Centre. Payment must be taken at the time of making a booking via credit or debit card (we can't accept AMEX or Diners) over the telephone or by card, cash or cheque.
The collection service is for items such as white goods, furniture, mattresses and televisions.
No. The bed base and mattress will be classed as two separate items. A divan bed base in two pieces is however, classed as one item.
Yes. The cost for up to three items is still £15. It may be worthwhile to wait until you have three items or ask a neighbour if they want to share a booking (all the items will need to be collected from one address).
No, unfortunately we cannot collect normal domestic refuse, garden waste, rubble, ceramic tiles, gas cylinders and very heavy items, such as pianos. If you are unsure please contact us.
We collect every Tuesday, Wednesday and Friday excluding public holidays.
We can take bookings up to two weeks in advance.
Items will need to be placed out the front of the property by 7am. Access will need to be clear and the items accessible. If the items are not in the specified location or not out by the time the crew arrives you will lose the collection and will need to pay for another booking.
If you are unable to move the items yourself we can provide an assisted collection where the crew will enter into your property to make the collection. Assisted collections can take place either between 7am and midday or between midday and approx 3pm. You will need to sign a disclaimer before the crew enter to state you accept liability for any damage caused as a result of the crew removing the items.
No. All items will need to be disconnected and empty prior to collection.
No. Fridges and freezers will need to be fully defrosted and empty of all food. Any items that are not empty will not be collected and you will need to make another booking at a further cost of £15.
For health and safety reasons, the crew are only able to carry items up/down a maximum of two flights of stairs. If there is a lift facility then a collection from any floor will be possible (providing the items will fit in the lift).
We will need to be advised of any change to a booking before 3pm the day before the collection. The crews will only take the items specified on their collection list.
You will need to advise us before 3pm on the day before the collection is due to receive a refund. Any changes made after this time may result in the booking being lost and no refund given.
Unfortunately not, the bulky waste collection service is a subsidised service for residents only. We are unable to collect from businesses or landlords as this is classed as trade waste. We suggest hiring a private contractor to responsibly dispose of your waste. You can find these services in the Yellow Pages or on the internet.
Unfortunately, there are no discounts available on this scheme. The cost is the same for all bookings.
Please contact us before 3pm the day before the collection to change or cancel any bookings. If we are not informed a refund cannot be issued.
We try to recycle as much as possible and this includes items such as cookers and fridges. Items that cannot be recycled will go to landfill or incineration.
If items are still in good repair, and in working order, we would encourage residents to contact Hastings Furniture Service who provide a free collection service for unwanted furniture and appliances for re-use. Please call 01424 441112 or e-mail info@hfs.org.uk
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This page last updated: 21/04/2010