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Council and Democracy >> Council Tax

Council Tax Payments

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How to Pay Your Council Tax Bill

Council Tax is usually paid by monthly instalments.  Details of the instalments due are shown on your bill.  However, if you prefer, you can pay the whole amount outstanding in one lump sum.  If you choose to do so, your payment should be made within 14 days of receiving your bill.

Some people like to pay their annual bill 'half-yearly' in two instalments.  This is acceptable, but two payments must be made by 1 April and 1 September.

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Payment at a Post Office

Payment can be made at any Post Office counter.  Present your bill and either cash, cheque (made payable to 'Post Office Ltd') or debit card to make your payment and allow 5 working days for your payment to be received.

Post Offices:

  • Hastings, 16 Cambridge Road, TN34 1HL
  • White Rock, 32/33 White Rock, TN34 1JY
  • Parkstone Road, Parkstone Parade, TN34 2PS
  • Old Town, 70 George Street, TN34 3EE
  • St George's Road, 70 Vicarage Road, TN34 3LZ
  • Malvern Way, 92-98 Malvern Way, TN34 3PX
  • Fairlight, 5 Battery Hill, TN35 4AP
  • Pett, Pett Road, TN35 4HD
  • Ore Village, 490 Old London Road, TN35 5BL
  • St Leonards On Sea, 12-14 London Road, TN37 6AA
  • Hollington, 255 Battle Road, TN37 7AN
  • Silverhill, 45 Sedlescombe Road North, TN37 7DD
  • Baldslow, 222 Harrow Lane, TN37 7PR
  • West St Leonards, 15 Bexhill Road, TN38 0AH
  • St Leonards Green, 45 Springfield Road, TN38 0TY

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Payment at a PayPoint Outlet

Payment can be made at any outlet that displays the PayPoint logo.  Present your bill and your payment and allow 5 working days for your payment to be received.

PayPoint Outlets:

  • Sweet Selection, 52b Robertson Street, Hastings
  • Queensway News, 76/77 Queens Road, Hastings
  • Texaco Pace, 54 The Ridge, Hastings
  • Spar, 96 St Helens Down, Hastings
  • Londis, 7/8 Harold Place, Hastings
  • Pop in Stores 227 Priory Road, Hastings
  • West Hill Stores, 9 Whitefriars Road, Hastings
  • West Hill Stores, 31 Plynlimmon Road, Hastings
  • Beney's Newsagents, 51 Hughenden Road, Hastings
  • Dhruva Newsagents, 492 Old London Road, Hastings
  • Co-op Ore, 4-6 Fairlight Road, Hastings
  • Coopers, 77-79 Mount Road, Hastings
  • Pace Petroleum (Q8), 124-126 Old London Road, Hastings
  • The Village Store, Main Road, Westfield
  • Co-op, 30-32 London Road, St Leonards on Sea
  • Promenade Supershop, 5 Eversfield Place, St Leonards on Sea
  • Spar, 29/30 Kings Road, St Leonards on Sea
  • Co-op, 45-47 Bohemia Road, St Leonards on Sea
  • Hollington Newsagents, 143 Battle Road, St Leonards on Sea
  • Costcutter, 100 Battle Road, St Leonards on Sea
  • Co-op, 9-15 Sedlescombe Road North, St Leonards on Sea
  • Londis, 23 Norman Road, St Leonards on Sea
  • Newsmart, 48 London Road, St Leonards on Sea
  • Scott News, 28 Caves Road, St Leonards on Sea
  • One Stop Stores, 39-41 Blackman Avenue, St Leonards on Sea

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Payment by Direct Debit

We recommend this payment method to all our customers because it is the simplest and safest way for you to pay.

If you want to pay by Direct Debit simply download the direct debit mandate, complete it and send it back to us.

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Payment by Cheque or Postal Order

Please make cheques and postal orders out to 'Hastings Borough Council'.  They should be crossed 'Account Payee Only'.  Please also write on the back of your cheque the Account Reference which is shown on the front of your bill.

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Payment by Post

Please send your bill (so that it can be receipted and returned to you), together with your payment to Hastings Local Taxation Services, P.O. Box 106, Hastings, East Sussex, TN34 1ZT - this address is for payments only.  Please do not send cash through the post.

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Telephone Banking

You can also use 'Telephone Banking' to make payments.  If you wish to do so please quote the Account Reference shown on the front of your bill together with the Council's bank account details as follows:
The Co-operative Bank plc
Brighton Branch
164-165 Western Road
Brighton
East Sussex
BN1 2BB
Sort Code: 08-90-25
Hastings Borough Council General Account Number: 61091605

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Online Payments

You can now pay your Council Tax through www.billpayment.co.uk using your Debit Card (Switch and Visa Delta).

If you wish to use this service, please follow the online registration process.  Please note that you will need to quote your Council Tax reference number which is shown on your Council Tax bill.

The BillPay service is provided by Alliance & Leicester Commercial Bank, and advanced levels of data encryption technology ensure that your sensitive banking details are transmitted in a secure and confidential way.

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Payment by Bank, Building Society or GiroBank Standing Order

If you would still prefer to pay by standing order, you must give your Bank or Building Society the following information:

  • Your Council Tax Account Reference (shown on your bill)
  • Details of instalment amounts and the dates they are due (also shown on your bill).  Please remember to allow 5 working days for the payments to reach our account.
  • Instructions to make payments to Hastings Borough Council as follows:
    For Bank & Building Society Standing orders:
    To: The Co-operative Bank plc
    Brighton Branch
    164-165 Western Road
    Brighton
    East Sussex
    BN1 2BB
    Sort Code: 08-90-25
    Hastings Borough Council General Account Number: 61091605

For Girobank Standing Orders to the Credit of:
Hastings Borough Council
Giro Account Number: 3148122

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Payment Difficulties

If you are having difficulty in paying your Council Tax, please contact us for advice.

It is important that you do this as soon as you start to experience problems with meeting your payments.  This is because you might be able to get Council Tax Benefit and any entitlement to this starts from the date you apply - it cannot normally be backdated.

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Changes of Address, Discounts etc.

Please remember that your bill assumes that your circumstances will remain the same for the whole of the financial year up to the end of March.  Therefore, if you move, please let us know your new address.  Similarly, if your bill shows that you are getting a discount, you must write to us within 21 days if you are no longer entitled to receive it.  This would happen if you stop living on your own, or if a member of your household is no longer eligible to be disregarded when calculating your bill.  The opening hours and address of Hastings Local Taxation Services are given below and on your bill.  If possible, please quote the account reference number shown on the front of your bill when you call or write to us.

The General Enquiry and Benefit Counters at 38-41, Wellington Square, Hastings are open Monday to Friday from 8.45am to 4.30pm (4.00pm Fridays).
When telephoning, please call the number shown on the front of your bill.
Our call centre is open Monday to Friday from 8.30am to 5.00pm (4.30pm Fridays).

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This page last updated: 31/01/2007

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