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Hastings' Information Centres

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Tourist Information Centre

The Tourism Information Centre at Aquila House is the main point of contact for:

  • Attractions
  • Hotel bookings
  • Bus passes
  • Coach tours
  • Eurostar bookings
  • Event tickets
  • MegaRider bus tickets
  • National Express coach bookings
  • Parking permits/fines
  • Off Street Parking Permits and Season Tickets
  • Postcards
  • Souvenirs
  • Pre-booked appointments with Hastings Borough Council officers

Opening times:

  • Monday to Friday: 9am to 5pm
  • Saturday: 10am to 4pm
  • Sunday: 10.30am to 1pm

Opening times from Saturday, 05 April:

  • Monday to Friday: 9am to 5pm
  • Saturday: 9.30am to 5.30pm
  • Sunday: 10.30am to 4pm

Telephone number:

  • 01424 451111

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Community Contact Centre

The Community Contact Centre is located in the Town Hall and is the main point of contact for:

  • Allotment queries
  • Council Tax queries
  • DaySave train tickets
  • Electoral Registration queries
  • Environmental Health queries
  • Fixed Penalty Notice fines
  • Housing and Council Tax Benefits
  • Housing enquiries
  • Off Street Parking Penalty Charge Notice fines

Opening times from Monday, 03 November 2014:

Reception queries:

  • Monday to Friday: 8.30am to 5pm (doors open at 10am on Wednesdays for staff training)

Counter queries:

  • Monday to Thursday: 8.30am to 5pm (last tickets issued at 4.45pm; last Housing Option tickets issued at 4.15pm unless customer is presenting as homeless in which case a ticket will be issued)
  • Friday: 8.30am to 4.30pm (last tickets issued at 4.15pm; last Housing Option tickets issued at 3.45pm unless customer is presenting as homeless in which case a ticket will be issued)

Phone queries:

  • Monday to Thursday: 8.30am to 4.45pm
  • Friday: 8.30am to 4.15pm

Telephone number:

  • 01424 451066

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